- Road map for legacy BI reporting tool emerging along with a briefing paper on options considered (although many options "not viable" these will be included for completeness).
- IT Out of Hours support service paperwork prepared and passed for discussion/approval next week.
- Attended DAS Leadership Team meeting including review of all budget areas to complete Q2 forecast. There are a number of specific budget related follow-ups to arrange.
- 1-2-1 sessions with team. JISC Penetration testing report reviewed and by the end of the week, all four of the high priority issues had been dealt with.
- Orders placed for Faculty of Arts student desktop replacement. Dealt with student feedback from the Faculty.
- Completed a staff handover meeting and agreed communications. Met with purchasing to discuss potential priorities from Purchasing perspective with respect to IT activities.
- Met with Print Unit manager and Ricoh regarding BI reporting from the Ricoh print systems. No implications ref interfaces as stand alone reporting solution.
- Met with Organisational Development regarding request for Alluminate product. Full business case shared together with procurement justification. We will need to deal with a few things such as GDPR and ensuring contract covers information security requirements. This is a system already used by External Relations.
Good News
- IT Investment plan 17/18 approved in full.
- Second Line Support Analyst approved - and post advertised on fast track internally before the end of the week.
- Two of out three PMO posts approved in principle.
- No P1 incidents.
- Prepared an outline of next stage for potential Office365 project. Requested a proposal for the initial business case element of the work for University consideration.
- Reviewed "first cut" IT budget for 2018-19 against 17-18 and identified a number of potential differences. Follow ups required over the next few weeks.
- Continued discussions with suppliers around out of hours IT support service (first level).
- Attended DAS Exec and DAS Leadership Team meetings this week.
- Further 1-2-1 sessions with team. Among other things some very useful feedback from the visit to Birmingham University regarding AV futures. Scrum meeting took place extract from rough notes:
- Discussion about Future Proofing email to all staff and MARS scheme. There is a month until closing date (March 12th).
- Submitted Software2 to Educause for review - decision June.
- Discussion about our level of oversight for IT related projects and managing pinch points for developer and integration resource. Tools available could include Planner (O365), F&G system (construct) and others.
- Budget discussions various.
- Good PR resulting from the GeTech/Lenovo framework. Opportunity to exploit others including Virgin Media, EE, Apple
- Looking to see if we can streamline GeTech order processes - still got issue of recharging so long as budgets are devolved.
- Dealt with amends for presentation of IT budget investment to VC's group.
- Went along to the first level team meeting, thanked them for contributions and briefed them on various changes.
- Met with potential supplier helping us with the initial business case for MI data centre migration. They appear to have relevant expertise in HE and NHS (case studies available).
- Mid-session review of Face-to-Face service took place. Decision to carry on through to end of session with some tweaks suggested. Going to revisit the original business case paper.
- Attended GDPR working group meeting. Systems audit data now provided. Offered IT as place to trial approaches if appropriate. Also mentioned possible records retention day (TBD), Egresso secure email, encrypted laptops and acceptable use of IT. Questions raised about (not using) USB for sensitive data. New information governance committee to be established.
- Organised Panopto Working group ahead of project board on Friday.
Good News
- IT invited to attend the student feedback group for Telford Campus.
- Dean of Faculty of Arts delighted about the upcoming Student Desktop Replacement Program and opportunity to promote to our students. Signed off this week.
- Met with Estates as they have initiated the condition survey of IT comms rooms across all the campuses. IT will be fully involved in the activity.
- No P1 incidents.
Update
from Week Twelve
-->
- Discussions with
team and individuals about interim options for handling recent resignation –
further discussions are in progress
- Webinar with
Diligent who have a “Board Pack” solution with key user
inputs. Seemed to be very
positive reception to this sort of solution. Next step is more work on
our requirements and also some indicative pricing and timelines. Suggested target timeline is parallel
running with a key committee for ramping up
next year to other related groups.
- Provided some
good suggestions for NSS promotions relating to our services which will be taken forward by the communications team.
- Gartner Group proposal received – passed to procurement for further discussion. Also potential
student benefit regarding access to research materials as an e-resource.
- NorMAN 24x7x365 service proposal being progressed.
- Various 1-2-1
meetings
- Agreement between
teams to move some resource for a few weeks to support the
packaging efforts by the desktop team.
- A few new support requests this week e.g. Akero integrations,
contract/legal team system request, international travel system request, financials for the Multi Academy Trust. The pipeline has been busy this week!
- Attended Project
Lessons Learned meeting for Telford Engineering facility. Only item for us was the ongoing AV
issues in the Board Room and Pitch Room.
A plan was agreed including some Estates funding.
- This week’s scrum
meeting - rough notes:
- UCISA Exec – useful updates including JISC
subscription: risk of potential increase but may be modest
- UCISA Mentoring scheme (pilot) and
also mentoring opportunity via Liverpool University contacts
- Digital signage pilot agreed
for MU building – stretch objective to get it running for open day
mid-Feb in partnership with Faculty and External Relations
- Meeting with Wolverhampton City Council:
- looking at email quotas and plan
to allocate more “golden tickets”
- GDPR meetings are coming up
- Making good progress on the Digital Library Project
and potential Finance system integrations
- HR starting investigation of absence solutions with
aim to have sickness absence running for June.
Good
News
- Excellent kick
off meeting with Getech regarding the Lenovo contract. Hopefully added value by making sure we
promote the benefits of the deal to all staff and students – External Relations
being provided with social media collateral and opportunity to link to
recent sponorship by Lenovo of the race team.
- No P1
incidents. Wi-Fi service recent
issues hopefully addressed with supplier fix implemented early on Thursday
morning.
-->
