Wednesday 9 November 2016

Wolverhampton weekly newsletter #3

Although it is a week since the last message, I have only been in the office for three days.  Most of you may not be aware that I am on a part-time contract, so I am in the office on a pattern which remains flexible and is now loaded into my Outlook Calendar up until Christmas.   I will also be setting out of office messages so you know where I am, although I am happy to be contacted at any time via email.  I have found it easy to set up the mobile working environment on smartphone and tablet which was intuitive and effective – and this is also a good point to highly commend my experience of eduroam Wi-Fi which appears to work seamlessly across all the places I have visited so far.  In my opinion, this is a great piece of work from the teams who have put the infrastructure together.

On Tuesday, James and I visited Burton where part of the School of Health is located, teaching about 300 nurses and midwives and aligned with the local hospital next door.  We were very grateful to Claire for the guided tour.  The building is an integrated teaching, learning and academic office space which had a mixture of lecture rooms, computer teaching rooms, library and social space.  It’s not the funkiest space in any of the campus buildings visited so far, but is doing a great job for the next generation of health professionals.  The key takeaways were the various operational practices in a smaller branch location, the remote support requirements for IT, AV, network etc and the enthusiasm of the local team currently supported by DAS teams from other locations.  We also visited the other Library on site which is an NHS facility very close by and it took a while before we realised and were kindly pointed in the right direction – the big Library sign on the side of that building was a distraction.  Somewhat bizarrely, given the hospital so close by, car parking for the building was not a problem, but we had already tried and failed to park in the Hospital and Visitor car park which were full!

Last week, there were several finance meetings which I attended.  On Wednesday it was monthly budget meeting followed by the Agresso Board.  It was very useful to get an impression of how these processes operate.  There were some discussions at the budget meeting about how the budget is currently profiled and a concept called “amortisation” which may take a bit of getting to grips with.  By the end of the first quarter, the budget position becomes a little clearer and budget holders are currently working on the impact of currency changes on the forecast which could be significant for DAS as some important services are procured in dollar/euro and there are potential increases in the pipeline due to Brexit.  The Agresso Board covered both Finance and HR activity, included updates on the imminent system upgrade (to a new version called Milestone 5) and it was good to see an hour of the meeting spent on the 12-18 month future development plan.  This was in Gantt Chart format grouped by areas of system functionality.  The importance of user input was demonstrated by Andrea Pumford’s membership of the Board representing the Agresso User Group, and among other things Andrea provided really useful views on areas such as system training and prioritising new activity.  We also learned from the highlight report about the input from IT infrastructure teams supporting the upgrade to a new storage platform, an emerging project to digitise staff HR records (which would have significant storage implications), new payment card terminals being rolled out (with support from Max on connectivity). We also learned that there have been upgrades to the student system (SITS) which caused overnight data transfers to stop working to specification – it was suggested that this may have been the result of incomplete interface testing.

Finally, I have been continuing to have introductory meetings with various people and have plenty more in the pipeline.  It is helping me to build a picture of our University and I want to thank all those who have already given their valuable time to this induction process.

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