Tuesday, 3 January 2017

Wolverhampton weekly newsletter #10

At the start of the week there was a review meeting for the supplier responses to our tender for information asset register activity.  This will be picked up again in the New Year with those who responded.

It was also the start of the Multi Function Devices (MFD) roll-out at Walsall campus.  The big bang was rather more of a whimper on day one at least – there were a few glitches reported during the first morning as the MFDs began to roll off the wagons, but no major reports of issues.  In fact, that is the position as we approached the end of the week, which also reflects the lightening of load as staff take well-earned annual leave, and students are not timetabled.  We shall all be hoping for the best in the New Year but so far…so good.

I took some time to prepare a summary site visit after my tour of the Science Park last week. We are going to update with some “before” pictures to go with my “after” photos of the network rooms up there.

I had a useful catch up about the Enquiry Management System project, and also to pick up the offer to lead the investigations for the next phase (after April 2017) of the Service Now implementation.  I have contacts on standby for early in the New Year for probing about the implementation lessons learned and approaches.

A short paper was drafted for the emerging Digital Advisory Boards setting out background, Terms of Reference and Membership etc.  This needs more work ready for sending out formal invites early in the New Year if we are all happy with the proposed approach.  There was some useful input to this process from others and using our links and contacts to make this as effective as we can from the start.

A couple of "moles" have been tackled this week raised by the Digital Services team.  I have dug deep into the burrows of the system called Lyris and we a finalised a couple of recommendations which resulted.  The other one related to Course Finder and after further burrowing it would appear that we are more joined up than anticipated and that the timeline and preferred approaches are consistent.  I will be checking this is the case early in the New Year.

I have also pulled together a first draft Development Portfolio template for the Directorate.  We have shared a couple of approaches and I also took the liberty of digging around other University websites for exemplars.  There is established good practice in this area and some of it is public domain. Some of the customer-facing communications is - in my opinion - of a really good standard.

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