The Multi Function Device (MFD) roll-out continued at pace, and our building (MX) was fully switched over to the new service for staff and students. The first week of student assessment appeared to pass without major incident relating to print (so far as I was aware). During the week the DAS lessons learned workshop was set up, identifying the key players across library and IT. This is scheduled for January 31st and it will follow the DAS template. Once written up this will be shared with the broader implementation team in Finance and Print Services etc.
This week we talked some more about DAS communications including broader use of social media channels. One of the team has involvement in a company called Modern Human (relating to future library user experience) which led us to some innovative mobile app developments. It reminded me again how important it is to keep a broad view across the Directorate of potential digital opportunities.
The Leadership team meeting included an update on a Senior PM role for Audio-Visual which is welcome. We also need to make sure we have clarity over AV investment and day-to-day AV technical support. Towards the end of the week there was some feedback on new installations coming up. The ServiceNow platform will definitely assist with managing and scheduling these sort of standard operating procedures.
During this week, I have started presenting the first draft digital strategy to various people and teams within the Directorate. The feedback has been constructuve and helpful and I have been modifying and updating as I go along. Along with the work on the "Digital Lens" and also the Digital Advisory Boards this week, I feel that by the end of January there will be something that is taking shape - this is the major activity and it is on track.
I came across the deadline for RITAs this week (a set of national IT Awards), and it reminded me of THELMAs and the UCISA Awards for Excellence etc. January is when this starts happening, and I believe that we already have some good collateral from the internal Vice-Chancellor's Awards in 2016. This could be a good time to publicise and promote the success of the foundation work (Digital Campus), and raise the profile.
This week also provided an opportunity to update investigations that I had been making into Lyris (the email list distribution system) and the Course Catalogue. There were a number of recommendations that have been made and shared. Student recruitment is a key organisational priority but we need to use robust and fit for purpose systems too.
I also learned this week about some things which haven't affected me so far (as a "new starter") - which are data storage limits on staff email (1 GB limit while student is unlimited in Office365?) and an issue with pop up messages about "your profile has exceeded limit". These types of capacity issues are hygiene factors which are hopefully being resolved.
Finally, I have been keeping up to speed with ServiceNow project, marked a day for the internal workshops, and brokered a visit to the University of Bradford to share implementation lessons learned on the 20th January.
This week we talked some more about DAS communications including broader use of social media channels. One of the team has involvement in a company called Modern Human (relating to future library user experience) which led us to some innovative mobile app developments. It reminded me again how important it is to keep a broad view across the Directorate of potential digital opportunities.
The Leadership team meeting included an update on a Senior PM role for Audio-Visual which is welcome. We also need to make sure we have clarity over AV investment and day-to-day AV technical support. Towards the end of the week there was some feedback on new installations coming up. The ServiceNow platform will definitely assist with managing and scheduling these sort of standard operating procedures.
During this week, I have started presenting the first draft digital strategy to various people and teams within the Directorate. The feedback has been constructuve and helpful and I have been modifying and updating as I go along. Along with the work on the "Digital Lens" and also the Digital Advisory Boards this week, I feel that by the end of January there will be something that is taking shape - this is the major activity and it is on track.
I came across the deadline for RITAs this week (a set of national IT Awards), and it reminded me of THELMAs and the UCISA Awards for Excellence etc. January is when this starts happening, and I believe that we already have some good collateral from the internal Vice-Chancellor's Awards in 2016. This could be a good time to publicise and promote the success of the foundation work (Digital Campus), and raise the profile.
This week also provided an opportunity to update investigations that I had been making into Lyris (the email list distribution system) and the Course Catalogue. There were a number of recommendations that have been made and shared. Student recruitment is a key organisational priority but we need to use robust and fit for purpose systems too.
I also learned this week about some things which haven't affected me so far (as a "new starter") - which are data storage limits on staff email (1 GB limit while student is unlimited in Office365?) and an issue with pop up messages about "your profile has exceeded limit". These types of capacity issues are hygiene factors which are hopefully being resolved.
Finally, I have been keeping up to speed with ServiceNow project, marked a day for the internal workshops, and brokered a visit to the University of Bradford to share implementation lessons learned on the 20th January.
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