Brief Update from Week Four
- Cascaded briefings from Leadership Team meeting.
- Attended first DAS Exec meeting - good discussions on change management and service management system project as well as process for taking forward discussions on new DAS structures.
- Met up with SUMS consultants ahead of initial workshop on Digital Strategy exercise
- Discussed KX (catering/accommodation) system improvements and agreed action plan
- Organised briefing session with Faculty IT and set up team leader meetings from New Year along with others who have IT related responsibilities.
- Involved in review of Library Platform award and procurement process.
- Undertook a detailed review of project and program management observations presented by Faithful & Gould as part of scope of works.
- Ran a budget review event with Finance and allocated primary and secondary budget holders for all IT related budgets - next step is monthly budget profiling.
- The team completed a review of capital investment projects (16/17 funding).
- Attempted to understand some more about the FLEFTwatch research project ahead of audio conference with academic leaders next Tuesday.
- Involved in several escalation discussions to resolve internal issues with services.
Good News Stories
- Christmas drinks event at Slaters arranged (Wednesday December 13th).
- Obtained GDPR Foundation qualification.
- No P1 major incidents in November and survived major power outage and subsequent interruptions to resolve power issues, without any significant IT service disruption.
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