Wolverhampton weekly newsletter #4

Brief Update from Week Four

• Cascaded briefings from Leadership Team meeting.
• Attended first DAS Exec meeting - good discussions on change management and service management system project as well as process for taking forward discussions on new DAS structures.
• Met up with SUMS consultants ahead of initial workshop on Digital Strategy exercise
• Discussed KX (catering/accommodation) system improvements and agreed action plan
• Organised briefing session with Faculty IT  and set up team leader meetings from New Year along with others who have IT related responsibilities.
• Involved in review of Library Platform award and procurement process.
• Undertook a detailed review of project and program management observations presented by Faithful & Gould  as part of scope of works.
• Ran a budget review event with Finance and allocated primary and secondary budget holders for all IT related budgets - next step is monthly budget profiling.
• The team completed a review of capital investment projects (16/17 funding).
• Attempted to understand some more about the FLEFTwatch research project ahead of audio conference with academic leaders next Tuesday.
• Involved in several escalation discussions to resolve internal issues with services.

Good News Stories

• Christmas drinks event at Slaters arranged (Wednesday December 13th).
• Obtained GDPR Foundation qualification.
• No P1 major incidents in November and survived major power outage and subsequent interruptions to resolve power issues, without any significant IT service disruption.