Wolverhampton weekly newsletter #30

Weekly Update

• Have now effectively wound down involvement in anything new - email inbox getting noticeably smaller this week and fewer new emails to pass on.
• 1-2-1s with colleagues.  Updates included recruitment for 2 Grade 6 posts in progress.  F&G coming in for an intro meeting with new Director this week.  Interface work with CRIS making progress as well as elements of RFID project (finance new payment gateway).  Agresso integration for projects and costings looks relatively easy to Finance).  Some issues with how we are going to identify Wolverhampton researchers and pull them into an appropriate AD group (may have to wait for Wolverhampton Academic process to complete).
• Met up with Estates and agreed short term plan (to clearing) and medium term plan (to September) regarding server rooms.  Will write up before departure.
• A useful handover session with new Director - probably one more to go before we have completed the key things that I had hoped to cover. We have already covered people, quick wins, diary dates and process areas.
• We held a further scrum meeting.  Notes were circulated:

• Thanks to the Support Team for the successful weekend telephony upgrade with Logicalis support.  All telephony components now within support versioning ahead of Clearing.
• Visited Walsall to meet team as well as run a Shadow IT workshop with FHEW.  Also visited large lecture theatre WN004 of the new AV installation including projector, panopto, desk/podium and related equipment.  Great team effort with suppliers GV Multimedia and Estates colleagues.
• Meeting held with Estates to discuss short and medium term action plan for the key server rooms.
• Pull together MIC rota through to end August (ie in the run up to Clearing and Results Weekend).
• Offers were being made for the second line IT Support analyst post after recent interviews.
• The Apps Anywhere certification training had gone well with a number of staff passing - resits for those who didn't arranged for 6th August.
• Our offer to join as Project Manager on the Timetabling Project has been accepted.
• The auditors had visited to run through our GDPR activities and action plan - the DAS plan had been "split" to be taken forward as two new Directorates.
• There had been some unintended consequences of the WebServ3 shutdown - called a meeting and written follow-up document on service interruption.  ServiceDesk had been briefed on handling any further incidents raised. Noted in particular that WOLF is effectively no longer a supported service - still need to deal with remaining legacy WOLF activity (e.g. group files space).
• EMA - meeting later in the day - noted as enabling work but not currently in the scope of the Digital Campus programme.
• Web site review also being followed up after external review - we have a copy of document electronically.
• Some issues with T4 system performance and the way it is behaving 'behind the scenes'.
• Finance requested to carry forward two work orders 'E codes' into next financial year.

• Attended the final Agresso Project Board - in this form.  Current Chair is stepping down and keen to close down the group and any outstanding actions.  There was a go/no-go decision for the HR Service Improvement Project ref the new annual leave system in Agresso.

Good News

• No P1s