Annual report preparations

Involved in a series of meetings over next few days (started yesterday) to catch up with everyone and to collect from the discussion some key items which can be published in the next (first) Learner Support Services Annual Report. No doubt this will be sumarised and filtered at some later point and to an extent that is happening already as we try and focus on a few specific things. It is really interesting to see where joins currently occur between different people and also where they might occur based on the the work they are involved in. There are some golden nuggets and also some great work which goes mostly un-noticed but which (with a bit of encouragement) can often be described in terms of "benefits". Typically those benefits are initially described from a technical perspective because that's the nature of the work but its useful to take a slight step back and consider context too. I hope we can make a good job of explaining the things we have done and are doing as input to this exercise.