A little while ago posted an entry about the MORI survey of student expectations. In the last month a follow up survey - one year on - looks into the actual experiences that students have reported at University. Some of the original survey participants agreed to a second survey and provide a logitudinal aspect. However, most of the survey participants are new and not influenced by the earlier work. This allows for some interesting comparisons between the two survey cohorts. Overall it is a positive message for IT services in UK HE - especially those in Russell Group Institutions (but watch out for the caveats - they might not have expected as much in the first place!). It is worth a read and possibly an action plan. One of those things that long train journeys allow - a bit of time for reading the stuff in the "must get round to reading" pile.
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