Quality of Working Life Survey

Hundreds of staff took the time to complete a recent "quality of working life" survey. I think it may be referred to by most people by the old fashioned phrase - staff satisfaction survey. Preliminary information is going to be reported soon and there is a very detailed analysis at some point which I guess will be made public (I haven't seen it just a short extract of the summary). The point I was goint to raise relates to additional questions that were inserted on email. This was as a result of staff feedback in a couple of forums about email overload. Anyway, 10 questions were asked about email. It's clear that email is important to the organisation - over 60% agreed. However, many feel overwhelmed when they return to work (from absence or vacation perhaps), that its cuts into tome for other tasks, it is too often used in place of other forms of communication and over 50% said there are too mane irrelevant emails. Far fewer people felt that the "tone of emails" was a problem. Therefore the survey concludes the key issue appears to be email overload. Comments?